Support

Open the Settings app → your name → Subscriptions → Gramoza, then Cancel Subscription. You keep Pro until the end of the period you paid for. You can also open this screen from the app: Profile → Gramoza Pro → Manage subscription.

In the app, open the Pro screen and tap Restore, signed in with the same Apple Account you bought with. If a family organiser has to approve purchases, Pro unlocks once they approve.

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Your diary, training log and body log are stored on your devices. If you turn on iCloud sync, your diary and training log are also kept in your own iCloud; your body log and progress photos never are. We cannot see or recover any of it. Only the optional community and AI meal logging use our server. See the Privacy Policy.

An iCloud or computer backup of your iPhone includes Gramoza’s data. You can also export backups from the app: diary backups from Settings, and training backups from Training settings. Save them to Files, then restore them on the new phone.

Delete individual entries in the app, or delete the app to remove everything on your device (and use your device’s iCloud storage settings for Gramoza’s iCloud copy, if sync was on). If you joined the community, delete your account in Profile → Community account → Delete account: that removes your profile and everything you posted from our server. AI meal logging keeps no text, only anonymous usage counts.

Food photo suggestions run on your iPhone and know a limited set of foods. When there’s no confident match, search for the food or enter it manually. You always confirm the portion before anything is saved.

Labels often have per-serving and per-100 g columns. Pick the right candidate, check it against the label, and correct it before saving.

The community (feed, friends and leagues) is for adults aged 18 and over. Joining is optional; everything else in Gramoza works without it. See the community rules.

Barcode data comes from the community database Open Food Facts, which doesn’t have every product. Scan the nutrition label instead, or enter the food manually.

A running workout is saved after every change. Open the app again and it resumes where you left off.

Yes, in Training settings. Switching units never changes what you logged.